Manager, E-Commerce Logistics & Operations

The E-Commerce Logistics & Operations Manager works toimplement, manage, and maintain efficient logistic operations, trackingworkflow systems to ensure a timely delivery and communication of all projectsfrom inception to fulfillment. E-Commerce Logistics Manager reports to the Headof Logistics & E-Commerce Operations and will play an integral role in thepost-purchase execution for Mainfactor client services.

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Responsibilities:

·      Oversee e-commerce order processingand inventory fulfillment for select roster of stores

·      Establish a strong understanding of the detailedprocess and end-to-end contributors required to bring an eCommerce project tolife and through execution

·      Monitor inventory levels to ensureproduct is arriving and orders are being fulfilled in a timely manner,consistent with communicated customer timelines

·      Work cross-functionally to drive integrationbetween Customer Service, Store Management, and Order Management teams, withthe aim to deliver on overall company goals

·      Cultivate a proficient understanding of theplatforms and tools used in the order life cycle, including: OMS, IMS, WMS,Sales Platforms, and Project Management tools

·      Work closely with partners,including warehouses, to streamline communication and drive process and quality

·      Serve as an advocate for theconsumer experience from time of project ideation to post-sale engagement

·      Produce and distribute receiving,shipping, and inventory reports on a routine cadence

·      Contribute in regular meetings to communicateproject statuses, identify any potential bottlenecks, and continuously manageexpectations

·      Proactively identify operationalproblems, project-related issues, changes, variances and contingencies that mayarise; facilitate problem resolution with appropriate parties

·      Implement shipping rate cardconfigurations into store platform as needed

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Qualifications:

·      1-3 years of experience workinge-commerce, supply chain, operations, or relevant logistics position

·      Experience working cross-functionally withinterdependent departments

·      Demonstrated ability to effectivelycollaborate with many individuals and teams, including many differentpersonalities

·      Comfortable managing multipleprojects at a time, while staying on deadline and sustaining quality of work

·      A focus on data analytics— problem solving,analytical reasoning and Excel proficiency

·      Ability to identify and setpriorities which accurately reflect the relative importance of jobresponsibilities and department initiatives

·      Excellent verbal and written communicationskills

·      Proactive and adept problem solver;ability to come up with inventive solutions on the fly

·      Extremely detail oriented andorganized

·      Ability to work independently andfollow through on assignments with minimal direction

·      Trustworthy with sensitive information

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For questions or to apply, please email your resume and cover letter to: jobs (at) mainfactor.com

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Mainfactor is an equal opportunity employer and committed to creating an inclusive environment for all of our applicants. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. If you would like to request any accommodations from application through to interview, please message us directly through Indeed.

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Mainfactor does not accept unsolicited agency resumes. Agencies should not forward resumes to our jobs alias, Mainfactor employees or any other organization location. Mainfactor is not responsible for any agency fees related to unsolicited resumes.

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